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Table 7 Survey items

From: A study on policy literacy and public attitudes toward government innovation-focusing on Government 3.0 in South Korea

Cate

Variable

Survey items

Measurement

Dependent

Policy Support

Sympathy

How much do you sympathize with Government 3.0 Policy?

Not at all to ~  Very much four-point scale

Dependent

Policy Support

Effectiveness

How effective do you think Government 3.0 programs would be in achieving the goal of national happiness?

Not at all ~  Very much four-point scale

Independent

Cognitive Subject

Status of Respondents

Citizen, Civil Servant

Independent

Policy Literacy

7 questions asking how much the respondent knows about 7 major service programs in Government 3.0. Those 7 major programs are:

disclosure of information about the original documents signed by civil servants above directors total history information on car service provided by the Ministry of Land, Infrastructure and Transport disclosure of original price of 10 imported goods including mineral water, lipstick, etc. in Korea Customs Service information offering service about fine dust and yellow-dust provided by the Ministry of Environment issuing a driver license without physical examination through sharing information on health medical examination disclosure of information on the comparison of price of non-payment item such as MRI in general hospital offering information on appraisal authentication of all daycare centers.

Yes, I know them or I have heard about them (1 point)

No, not at all (0 point) [The score of policy literacy is the sum of these answers to questions about each service]

Control

Policy Concern

How concerned are you with current government policy?

Not at all to ~  Very much four-point scale

Control

Sex

-

Male, Female

Control

Age

-

-

Control

Region

Residence of Respondent

Capital area (Seoul, Inchoen, Gyeonggi), Chung-bu (Daejeon, Chungnam, Chungbuk, Gangwon), Youngnam(Busan, Daegu, Ulsan, Gyeongbuk, Gyeongnam), Honam (Gwangju, Jeonbuk, Jeonnam, Jeju)