From: Study on CEO characteristics for management of public art performance centers
Variable | Evaluation items | |
---|---|---|
Entrepreneurship | Innovativeness | I believe creative and new methods are more important in problem solving. |
I desire to execute creative marketing strategies. | ||
I believe even previously successful products and services should be changed according to market conditions. | ||
Proactiveness | I believe changes in the market create positive opportunities. | |
I think more about opportunities than risks. | ||
I want to recommend my marketing strategies to competitors (other performance centers). | ||
Risk taking | I believe orderly manners and risk averting is important. (Reversed items) | |
I want to operate the performance center safely. (Reversed items) | ||
I will invest in high-risk, high-return investments. | ||
Social responsibility (Perception) | Economical | I try to provide good service. |
I aggressively invest to plan and stage a good performance/production. | ||
Legal | I always try to abide by the laws and principles. | |
I try to protect customers’ rights and safety. | ||
Ethical | I pay attention to ethical business practices. | |
I pay attention to the social responsibility of performance centers. | ||
Charitable | I actively return our profits to society. | |
I personally participate in various volunteering activities. | ||
Social capital | I maintain an amicable relationship with government ministries. | |
I maintain an amicable relationship with companies related to the performance center operation. | ||
I actively participate in various committees related to the performance center operation. | ||
I maintain an amicable relationship with non-government individuals (tax accountants, accountants, management consultants, etc.). | ||
I maintain an amicable relationship with various financial institutions related to the performance center operation. | ||
Quality management activities | Performance management | I develop and manage performance measurement indicators related to the performance center operation. |
I perform appropriate management via business performance analysis. | ||
Process management | I actively improve business tasks for performance improvement. | |
I actively improve business processes to enhance business efficiency. | ||
Education/ Training | I run various programs that help employee career development. | |
I am vastly interested in employees’ career training. | ||
Customer management | I reflect customers’ opinions when establishing performance programs. | |
I regularly measure customer satisfaction to reflect them in business. | ||
Business performance | Market performance | I am meeting the management goals of our performance center. |
I am meeting the cost-reduction goals of our performance center. | ||
Our management innovation program is being carried out smoothly. | ||
The competitiveness of our performance center is increasing. | ||
Financial performance | What is our annual budget? | |
What is our annual corporate subsidy? | ||
What is our annual sales? | ||
What is our annual net income? |